Refund policy
PINK AND TAYLOR LLC / PINK AND TAYLOR ONLY FULFILL/SHIP TO CUSTOMERS LOCATED WITHIN US STATES ONLY!!
WE DO NOT SHIP OUTSIDE THE U.S.A AT THIS TIME !!!!!!!!!!!!! Sorry :)
Free Shipping within the US States only (Excluding Alaska, Hawaii, and Puerto Rico).
While we have some items ready to ship to you, please note that some items will be purchased by us from our vendor(s) after you make your purchase from us because of limited storage space.
If the item(s) ordered is no longer available from our vendor(s), we will refund 100% of the total cost for the item(s) being refunded.
ALL RETURNING ITEM(S) COME WITH A RESTOCKING CHARGE EQUAL TO 30% OF THE TOTAL COST ON THE RETURNING ITEM(S).
We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.
To be eligible for a return / To start a return:
1) SEND AN EMAIL TO pinkandtaylor@gmail.com STATING THE PURPOSE FOR THE RETURN AND ITEM(S) BEING RETURNED.
2) Your item(S) must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
3) YOU ARE RESPONSIBLE TO PAY ALL COSTS FOR SHIPPING AND HANDLING OF THE RETURNING ITEM(S).
4) YOU MUST RECEIVE AN EMAIL STATING APPROVAL BY PINK AND TAYLOR LLC TO ACCEPT THE ITEM(S) BEING RETURNED.
5) IF APPROVED instructions on how and where to send your package will be given in an email.
*******Items sent back to us without first requesting a return will not be accepted ********
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.